Dear Steve Vrzic and the Stanton & Taylor First National rental team,
Thank you for all your assistance you and your team have done for us during the approximately 6 years you have managed my investment property. We really appreciate all your hard work.
James and Jen Fryer
Your assistance means a lot
26 August 2016
Over the past 10 years I have had 1-2 properties being looked after by Joanne and her staff. I have been extremely happy with their professionalism and positive response to what must be a very difficult, thankless job. The property managers have been active in their response to repairs and always patient with our frustrations. Joanne and her staff have always found us wonderful tenants and I thank them all for their work in protecting my properties.
Professional service at all times
25 August 2016
We recently rented an apartment through Stanton & Taylor, and have been looked after by Bree Thompson. Bree has been very pleasant and efficient to deal with. There were a few unforeseen issues with the apartment when we first moved in, and Bree promptly answered our emails and arranged for the relevant tradespeople to come and do what was needed to resolve the issues. Bree's communication has always been very clear, professional and personable, which we really appreciate.
Claire & Erik Urbach
Pleasant and efficient
17 March 2016
“Ian Douglas is very helpful and knowledgeable and a pleasure to work with."
Borec Homes Pty Ltd.
Pleasure to work with
17 March 2016
Can I tell you a lovely story? My father came to St Marys, Australia in 1956 as a carpenter/builder. Eventually he built his own houses and the real estate agent helping him sell them was the original Stanton & Taylor.
Fast forward 50 years and he was still with S&T (Barker St, St Marys). When I was seeking a property to invest in, I popped into S&T Penrith. Joe Vella kindly took me around to inspect a couple of townhouses he had for sale and that’s how I ended up with George St Kingswood - a very pretty townhouse.
So two generations of the Paulin family have been served in their real estate needs by the professional staff at Stanton & Taylor.
Today the team includes Casey Adams whose prompt personalised service and good humour carries on the tradition that’s become Stanton & Taylor. For us, Stanton & Taylor is synonymous with great personalised service. Happy client, happy tenants!
Happy client, happy tenants
17 March 2016
Throughout the time my properties have been managed by Stanton & Taylor Penrith, I have always found the team to be extremely prompt and professional with all dealings I have had with them. Skye always keeps me updated on the progress of any issues raised and the detailed inspection reports gives me comfort and satisfaction knowing that the properties are being managed by professional agents. Skye, you always go above and beyond with resolving any matters from my tenants and myself and I am very thankful for all your time and effort. I look forward to working with you more in the future.
Prompt and professional
17 March 2016
Many thanks for your effort, help and involvement in the purchase of our property. It was a pleasure working with you and we hope to do so again!
Mark & Angela Franulovic
Park Avenue, Kingswood
A Pleasure dealing with you
From the first meeting at the open house to the day of settlement, Justin was professional. He was incredibly helpful and nothing was too much trouble for him. Everything went smoothly and I am very happy.
Justin's advice and support from our initial meeting through organizing repairs to the property for sale, liaising with current tenants and a polished marketing program all contributed to a very smooth sale process and a quick settlement at a price above expectations. Throughout, Justin displayed the highest level of skill, integrity and professionalism and earned my respect. Without any reservation, I would recommend Justin to anyone considering selling their property. You will not be disappointed as he is the ultimate professional.
The Ultimate Professional
We had the pleasure of dealing with Justin for the sale of our property in Cranebrook and couldn't be happier. Justin was recommended to us and lived up to our high expectations, going far beyond the call of duty throughout the process. Justin navigated the delicate process of dealing with existing tenants like a true professional to ensure their cooperation as well as facilitating the necessary repairs to the property. His communication and advice was excellent and kept us informed and relaxed throughout the sale. His local knowledge and professionalism was key to achieving a quick and impressive result. Justin is a passionate and hardworking agent that we simply cannot fault. - Matt and Kiri
Best Agent In Town
If you want a agent who is honest and open without any hidden agendas, can successfully negotiate the most fragile of purchases and still get your sale across the line, then Justin is the agent for you. I couldn't have been happier or more impressed with the service we received from Justin when selling our house. I know the outcomes wouldn't have been as spectacular without Justin on board. He goes the extra mile and remains at all times professional and positive. Justin will remain our agent as long as he is in the real estate game. Why would you choose any other agent, when you already know the best? - Nicolette
Just wanted to thank you and your staff for the help in selling our duplex at Glenmore Park. Settlement was effected on Friday 11 April.
I have had a long association with Stanton and Taylor over 20 years from the time I first bought the duplex through your agency until the sale, also through your agency. In the intervening period, except for a few years when my sister rented the property from me, your agency managed the property for me involving several tenants. I have always found Stanton and Taylor to be professional in the approach to business adopted and I have always been happy with your service. Tenants were chosen carefully, inspections were done regularly and thoroughly. Your end of year statements and monthly statements were accurate and handy at tax time.
Also, you personally took time out to speak to me on several occasions not only on the sale but at other times to give advice. I know that over 20 years there has been staff turnover so it is impossible to thank those who have moved on but special thanks to the current property manager, Steve and to Joanne whom I dealt with over several years.
Thank you again. I appreciate your efforts and I would be happy to recommend your agency to others.
All the very best for the future.
A long association
Glenmore Park Duplex sale
29 April 2014
"I recently purchased a property through Stanton & Taylor First National. The staff service was faultless and I am very happy. Keep up the great work! I will come back when I am buying another house in a few years."
Service Was Faultless
"I chose Stanton & Taylor First National to sell my property because of Rod McIvor's professional, courteous and capable manner. It was the fastest and smoothest sale in over 25 years of property investing. Thank you."
Fastest & Smoothest Sale
"I chose Stanton & Taylor to sell my property because I knew they would look after my interests. They were all very proficient and professional and I was very impressed with their skills and the higher price that was achieved."
Higher Price Achieved
"Rod McIvor was helpful and honest, we did not expect that our property would be sold so quickly. He is a good salesman, keep up the good work."
Helpful & Honest
"Joe Vella was extremely pro-active in letting me know of properties that fitted my budget, and making appointments for me to see them. I am delighted with my purchase. Thanks Joe and all the efficient ladies who now manage the property for me!"
"Rod McIvor at Stanton & Taylor obtained the full asking price for my property. Excellent service, quick result, reasonable fee, highly recommended!"
"Mark Clissold restored our faith in real estate agents. He was very considerate and always willing to help when needed. Mark came in on his days off and was even helping us after we settled."
Restored Our Faith In Real Estate Agents
"Compared with the agents who sold our house in Blaxland, your administration staff and sales department were brilliant. Excellent service at Stanton & Taylor First National."
G & M Pigott
"Because I work long hours it was hard sometimes to make my appointments in normal trading hours. Joseph sacrificed his personal time so that I could do the signing of contract for the property etc. I found all the staff at Stanton and Taylor First National very helpful."
"My wife and I found Rod very personable, professional, always helpful and positive. It was Rod's manner that made the purchase painless and enjoyable."
Always Helpful & Positive
"We recently sold our property through Stanton & Taylor First National. We were delighted with Mark's honesty, integrity, humour, presentation and salesmanship. Despite his business like suit and encyclopaedic knowledge of real estate, he has a heart of gold. He even came to wave us goodbye when we moved out. He handled our sale beautifully and in my opinion Stanton & Taylor provides an excellent service."
Handled Our Sale Beautifully
"I chose Stanton & Taylor First National to sell my property because of Rod McIvor's manner when we met at an open house that drew me to the agency and his willingness to answer any concerns prior to listing. The positive attitude held by the staff assuring me at all times was pleasing. No question was ever disregarded by the sales team."
Willingness to Answer Any Concerns
"I felt I could trust Stanton & Taylor First National. I did not get a load of sales rubbish, I got honest and trustworthy staff to sell my property. Very pleasant attitude and always ready to help me. I will recommend Stanton & Taylor in future."
Honest & Trustworthy
"Mark Clissold was very helpful right from the very initial enquiry. I actually felt he dealt with me honestly and was not aggressive in his sales pitch which I greatly appreciated."
Helpful & Honest
"We would like to sincerely thank Rod McIvor for his professionalism and enthusiasm in obtaining an outstanding sale price for our property. We particularly appreciated the daily communication from Rod to keep us informed on any developments in the early stages of the marketing campaign. He was always prompt, patient and polite in addressing any concerns we had right through to after settlement - even on his day off! His dedication and commitment secured us a higher than expected sale price in just five days that two other Penrith agents believed was unlikely. We feel very privileged to have had Rod as our agent and can attest that he is a valuable part of the First National Stanton and Taylor team."
G & K Buttigieg
Outstanding Sale Price
"I was always made welcome by Joe Vella, he helped me purchase my first property, his help was excellent. Simone is a great Property Manager who also helped me."
Always Made Welcome
"My brother and I noticed the For Sale Sign the day after it was put up, we then signed the contract the next day! Everybody at Stanton & Taylor First National was helpful in the sales process, in particular Mr Vella."
Everybody Was Helpful
"I have been around the traps a few times. The staff at Stanton & Taylor were keen and well presented across their respective roles and briefs. Happy to use Stanton & Taylor again in the future."
Keen & Well Presented
"We received 100% professional service by all the staff at Stanton & Taylor First National who we dealt with from our first visit through to a sale and now ongoing property management. Excellent service!"
C & M Matthews
100% Professional Service
"We chose Stanton & Taylor to sell our property after doing an internet search for real estate agents. They contacted me quickly and were friendly, helpful and honest. The communication was great, especially as we are in Western Australia. We had a great experience selling our property with the team at Stanton & Taylor, always willing to help and answer any questions. We will definitely be recommending them to any friends on the east coast."
"Prior to listing my property, I tested Greg with a number of questions to see if he would be acting on my behalf, the Vendor, in various circumstances. His handling of the sale has verified his answers and achieved an excellent outcome for us. All the decisions made by Greg and his team were the same as I would have made personally. In fact I received the distinct impression that they were handling the sale far better than I could have despite my life experience in buying and selling my properties over the years. Thanks again for your prompt and professional service."
F Augustyn & I Mansfield
An Excellent Outcome For Us
"From start to finish we found Joseph Vella to be diligent and very good at keeping in contact as we are interstate buyers. He was helpful with all our questions and prompt with all his responses. His attitude and effort definitely stood out amongst other agents we had dealings with during our search for a property. We will certainly recommend and use Stanton & Taylor First National in the future."
Stood Out Amongst Other Agents
"I was grateful for Mark's kind and gracious manner, particularly during the difficult follow-up time after the sale was made. Mark was always generous with his time and I was happy with the excellent service I received."
"My overall experience with Stanton & Taylor First National and in particular Rod McIvor was excellent. Any queries were handled quickly and professionally and I would definitely recommend Stanton & Taylor to others."
An Excellent Experience
"Joe went out of his way to help me find a buyer and close the sale for a fair price. He was very professional to deal with, I had 100% confidence Joe would do a great job, which he did by finding and retaining a buyer quickly. He was always available and constantly kept me informed. I have no hesitation in recommending Joe and Stanton & Taylor for any further business."
"To the staff of Stanton & Taylor Real Estate. I wish to express to you my sincere gratitude and thanks for all the help and assistance I received during the recent sale of my property. I would especially like to commend to you one of your staff members, Joe Vella, as he was not only kind but extremely helpful and professional. This was greatly appreciated. Many thanks again."
Sincere Gratitude & Thanks
"A quick note to say thank you! Definitely a job well done with so many other units for sale within the complex with other agents. As a repeat client of Stanton and Taylor First National, again I have received excellent service."
Job Well Done
"Selling my house was made easier by the fact that everything was explained in perfect detail and your staff were very professional. I chose Stanton and Taylor First National to sell my home as your agency has been established for many years. I was very satisfied, your help and care in every aspect was excellent."
Explained in Perfect Detail
"The service I received from Stanton & Taylor First National was excellent. Joseph Vella in particular was always helpful, courteous & easy going. I got the property I wanted at a good price, without any pressure to buy, many thanks."
Helpful, Courteous & Easy Going
"I found Stanton & Taylor First National to be proactive, personal & easily contactable. Rod McIvor was most helpful, he worked well with us to achieve a positive result and kept me informed all the way. He even made contact well after the sale had finalised to 'touch base', a nice touch I thought!"
Proactive, Personal & Easily Contactable
"My many thanks to all, but my first contact Rod who guided me through the early procedures of my sale was considerate and very professional which I did appreciate. To Andrew also smooth sailing with the eventual buyer and viewings leading to a very successful conclusion. I was delighted with the result."
Delighted With The Result
"I am writing to thank you for helping me find my first home. During my search for a suitable property I spoke to 15 different real estate agents in Penrith and surrounding suburbs from a variety of agencies. Your communication, enthusiasm and expertise was unmatched by any other estate agent in my experience. More than anything, I was left with the impression that you genuinely wanted to help me find the right house. While my purchase was no without its hiccups, as a newcomer to the real estate market I feel that the whole process was much easier thanks to you. I have no problem recommending you to friends, family & colleagues in the future should they be looking to purchase a property in the area."
Unmatched By Any Other Estate Agent
"We originally purchased this property through Stanton & Taylor First National, who also managed it as our investment over a long period of time. We wouldn't consider any other agent to sell it on our behalf. We received what we expected and Andrew was always positive and encouraging. Excellent service!"
Always Positive & Encouraging
"I recently sold a unit in Penrith through Stanton & Taylor. I was always very well informed as to what was happening with the sale and where we were at. The service I received was excellent and I have no hesitation in recommending your office for real estate matters."
Very Well Informed
"I chose Stanton & Taylor to sell my property as the staff were very friendly and I found Joe and Andrew very professional in their work. The service was always excellent and from my point of view could not be improved. Thank you again to Joe and Andrew plus the team at Stanton & Taylor for your help and support in selling my Dad's house."
"I have recently purchased a property through Stanton and Taylor. The service was excellent. I found the reception staff to be happy and friendly. All my calls were returned promptly, which I feel is very important in regards to real estate. Joseph Vella was professional and very obliging. I will definitely be recommending Stanton and Taylor First National Real Estate."
Professional & Very Obliging
"I chose Stanton and Taylor First National to sell my property as I have used your agency before and I was very happy with the service. The staff are very professional and always willing to help. I don't think your service can be improved in any way, just keep up the good work!"
Keep Up The Good Work
"Stanton and Taylor recently sold my property and I was very satisfied with the results. All my calls were returned within a reasonable time and I was always treated courteously by all staff members. In my opinion the selling fee charged was reasonable and I was kept informed as to the progress of the sale. Without a doubt I will be recommending Stanton and Taylor as their quality of service was excellent."
"I would recommend Andrew to any friend or family member for selling. We chose Andrew from Stanton and Taylor to handle our sale as he had sold previous units in our block and was a stand out compared to other agents. Andrew's service was above and beyond all expectations and in the future I would only use him as an agent again."
Stand Out Compared To Other Agents
"We would like to thank you and your team for the guidance and advice provided to us throughout the sale of our home. This said I have one complaint... you sold our house too quick! Finding a buyer at the price we wanted and exchanging contracts before the property came on the market must be some kind of record? My wife and I are extremely happy with the outcome and without a doubt your firm, Stanton and Taylor First National Real Estate, will be the first port of call should we need the services of an Estate Agent in the future. Thank you again!"
Guidance & Advice
"We thought selling our first home would be a long and painful process. Thankfully Stanton and Taylor made the whole process stress free and much to our surprise were able to sell our house for the asking price in just one week! We appreciate the honesty, professionalism and confidence displayed through the sale as well as the frequent communication and advice. We will definitely be calling on Stanton and Taylor when we are ready to sell our next home and will be recommending them to our friends."
C & A Weir
Frequent Communication & Advice
"We would like to thank Stanton and Taylor in relation to the sale of our home. Any queries we had in relation to the sale of our home were carried out professionally and efficiently and our house was sold in less than four weeks. You were always prompt and professional and than you for your service."
M & D Down
Sold In Less Than Four Weeks
"My husband and I would really like to thank the staff at Stanton and Taylor for the sale of our property. It was on the market for nine months with a Glenmore Park agent. Stanton and Taylor suggested public auction, within two weeks of the campaign our property was sold at a price we were more than happy with. Once again thank you to the staff at Stanton and Taylor First National."
Mr & Mrs Ayres
More Than Happy
"We are delighted with the service provided by the team at Stanton and Taylor. You were always punctual, very personable and very good with communication. You were always polite and diligent in your efforts to advertise and promote our property. You made this normally difficult transition a very simple and stress free process for us. The expertise and advise we received was welcomed and proved to be accurate. We were extremely happy with the outcome and selling price at auction. We would definitely recommend Stanton and Taylor to any prospective vendors."
C & D Roopra
Simple & Stress Free
"Just writing you a letter to personally extend my appreciation to you for your excellent professional experience in marketing my property. When we met initially, I was impressed by attention to detail and sound advise regarding preparing my property for sale. Thanks for your communication before and after inspections with prospective buyers and on the open home days. I really valued the feedback each time. Special mention for looking out for my dog Ella on a number of occasions! Thanks again for your calm reassurances when the process became a little stressful for me."
Attention To Detail
"This is to inform you that we were quite pleased with your co-operation in selling our house in such a short span of time as we were in need of money to build our next house. We are very much obliged and have no words how to thank the team. Good luck to you so that you can help others in their need."
Avneet and Paramjeet
"We wish to convey our appreciation for the professional and respectful manner our contract of sale was carried out by your staff members. Every aspect during the sale was very considerate and helpful, which gave us confidence in our choice of your real estate office to sell our property. Their approach and regular contact during the sale, we would highly recommend to anyone."
G and R Rea
Professional & Respectful
" I'm sure you are very well aware of this anyway, however I just wanted to say that you have probably the best real estate staff in Sydney working for you and I would have no hesitation in referring clients to you. I am only sorry I wasted six months with XXX Real Estate, because they were closer and my wife was more comfortable with a female agent. Thanks again for the extraordinary service."
Best Real Estate Staff In Sydney
"We had heard many horror stories about failed auction attempts and had no real knowledge of the process. You explained it all in detail and we were happy to trust you in going to auction. As well as preparing a very good advertising campaign you worked tirelessly to present our property to local investors, securing more than a dozen interested parties. You did much negotiation to qualify the extent of interest, resulting in a fast and very satisfactory sale comfortably above our expectations."
Happy To Trust You
"I wish to congratulate your firm on a marvellous auction marketing program on my property, everything that was promised was exceeded, including the final sale price that was obtained under the hammer."
Marvellous Auction Marketing Program
"Your salesperson was absolutely brilliant, and above all displayed a very high degree of integrity and honesty."
Mr & Mrs Gatt
Integrity & Honesty
"Just a note of thanks for your handling of the sale of my property. I appreciate that the tenant was very uncooperative and access was difficult. Your persistence and helpful attitude won the day. It was very much appreciated."
Won The Day
"We would like to express our greatest thanks for the job you did in the sale of our property, which was concluded in record time. We still cannot believe the way the sale went from taking photos on the Thursday afternoon, displaying the property and having the contract signed on the following Monday - a grand total of 5 days. Your professionalism and friendly nature were the deciding factors in our decision to used Stanton and Taylor, one that we are extremely happy with. This was justified in the price you obtained for us which, as you know was $15,000 more than the first agent suggested we list the property for. Once again, please accept our sincere thanks for a fantastic job with an exceptional result and I would surely recommend you to anybody who is interested in the property market."
B & A Stubbs
"Just to let you know how much we appreciated the dedication and enthusiasm you showed when selling our home. After less than three weeks you found a buyer and achieved a great price for us. We will certainly be recommending Stanton and Taylor in the future."
Kerry & Ron
Dedication & Enthusiasm
"I was very impressed with the proposal you put forward, but was especially pleased to see that you actually delivered everything you promised in a very professional manner."
Delivered Everything You Promised
"Now my house has been sold I would like to take this opportunity to thank you for the manner in which you handled the prompt sale. Your pleasant and efficient approach gave me every confidence that the sale would be achieved without any worry on my behalf. I will advise any fiend of mine when they consider selling to phone Stanton and Taylor Estate Agents. Thank you once again for a very happy and satisfactory sale."
“This letter is to thank you and your staff for the way in which you handled the sale of our property. We were most impressed with the time taken to find a buyer for our home & also achieving full price. Your charming staff were so helpful & made the whole transaction very pleasant. Many thanks to all of you.”
R & K Wagner
“Thanks for all your help selling our home in Cranebrook. It was a pleasure dealing with you each step of the way. We were really happy with the service provided and would highly recommend you to anyone considering selling their home.”
B & K McLennan
Thanks For All Your Help
“We thank you for service above & beyond what we ever expected and had not previously experienced from estate agents, we certainly will call again when we next need to trade real estate.”
D & J Robertson
Above & Beyond